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How to Log In to Your Account: Trial Confirmation and Troubleshooting Steps

Summary: This article provides instructions on how to log in to your account after you started your trial, including steps for confirming your account and accessing the login page.

How to Log In to Your Account

  1. Confirm Your Account

    • After signing up, you will receive an email with the subject "Action required: Confirm your Football Play Card account". It is sent by Football Play Card from info@footballplaycard.com. If you do not see it in your inbox, search your mail for that address and check your spam folder.
    • Select the CONFIRM EMAIL button in that email to activate your account and finish setting it up. If the button does not work, the email also includes a link you can copy and paste into your browser.
  2. Troubleshooting Account Confirmation Issues
    • If you have not received the confirmation email, search your mail for info@footballplaycard.com and check your spam folder. Adding that address to your contacts or safe sender list, and allowing mail from footballplaycard.com, keeps later emails from being filtered.
    • If you are still unable to confirm your account and log in, contact support@footballplaycard.com or use our CoachBot Chat to request a new registration link
    • If your subscription is no longer active, you may not be able to log in. On an Apple device, open your App Store account and check that the Football Play Card subscription is still active, since a lapsed App Store subscription will block access.
    • A failed or declined payment can also block login. Update your payment details, then give the change a moment to process before trying to log in again.

  3. Access the Login Page

  4. Enter Your Credentials

    • Input your registered email address and password in the respective fields.
    • Click the "Log In" button to access your account.
Conclusion

Logging into your account is a straightforward process that begins with confirming your account through the email you received upon registration. If you encounter any issues, checking your spam folder can often resolve the problem.